Rental Steps

Step 1 ­ Book Online

Select your travel destination and rental start/end dates to check for product availability. Then fill in your travel and personal details on the online booking form. After submitting the online booking form, you will be redirected to Paypal, our electronic payment platform. You will receive a booking confirmation email once payment is made. ***Note: online reservation must be made at least 4 days in advance. We do not accept any direct reservation at the airport.

[IMPORTANT]  Self Pick Up and Return at Vancouver Airport is temporarily unavailable until futrher notice.

Step 2 ­ Pick Up at Vancouver Airport or By Courier Service

  • Self Pick Up at International Airport in Richmond (Vancouver, BC, Canada)

Pick up your WiFiCube rental product(s) at CDS Ltd Baggage Services (International Arrivals) on your rental start date. 

CDS Ltd Baggage Service Opening Hours: 05:00am - 01:00am

  • Pick up by Courier Service - Canada & USA Countrywide (additional charges may apply)

We will arrange to courier the WiFiCube rental product(s) to your designated address in Canada or USA one UPS business day prior your rental start date. Courier service time varies, make sure someone will be present to answer the door before 18:00. Courier to a UPS access point is also an option if no one is available to answer the door on the delivery day. UPS does not work on Saturday, Sunday and Public Holidays.

Currently, we only provide courier service in Canada countrywide (ie. Calgary, Edmonton, Montreal, Ottawa, Quebec, Toronto, Vancouver and Victoria) and United States countrywide. Please click here for more information about the coverage of our courier service. 

If you request to pick up at a hotel address, please click here for more information.

 


CDS Ltd Baggage Services is located besides Tim Hortons at the corner of the mini food court

 

Step 3 ­ Enjoy Fast Speed Data During Your Trip

As soon as you arrive at your travel destination, simply power on the WiFiCube and connect to the wifi network with the given password to stay connected during your trip.

 

Step 4 ­ Return and Drop off at Vancouver Airport or By Courier Service

  • Self Return and Drop off at International Airport in Richmond (Vancouver, BC, Canada)

Return and drop off your WiFiCube rental product(s) at CDS Ltd Baggage Services (International Arrivals) on your rental end date. Keep all original documents for speedy service and settlement.

CDS Ltd Baggage Service Opening Hours: 05:00am - 01:00am

  • Return by Courier Service - Canada & USA Countrywide (additional charges may apply)

We will provide a prepaid return envelop for the return, please place all rental products into the envelope, seal it and drop off at any UPS Drop Off Locations no later than 1 day following your rental end date. You will easily find the UPS drop off locations all around Canada and USA. Please visit UPS for more details regarding to the drop off locations. You can access any UPS Drop Box 24 hours a day, 7 days a week.

Currently, we only provide prepaid return envelop for customer returning from Canada and United States. Please click here for more information about our drop off tips.

 

Important Notes:

1. Deposit applies to each WiFiCube rental product. The deposit amount is only secured by an authorization hold on your credit card and will be cleared upon our receipt of the returned WiFiCube rental product(s) following your rental end date, deducting any applicable charges (ie. late return fee, data overusage fee and damage fee).

2. The Company reserves full discretion and the right to refuse to deliver to any rural area or any designated address we believe not appropriate. In the event that a designated address is refused, all payment will be fully refunded. The Company also have the right to decline or reject any reservations with courier service as a pick up method which the booking is made within 4 UPS business days prior to the rental start date.